Listening may just be the most important communication strategy coaches can use. It is essential for almost any meaningful communication. When we asked people from countries around the world to video record and watch their conversations, listening was the one strategy they identified that they most needed to improve. In this four minute video, watch Jim Knight go deeper into the importance of listening:

[embed]https://www.youtube.com/watch?v=WaCfzIzIjW4[/embed]

Find more free downloadable resources like this video in ICG’s Free Resource Library.