Trust and love stand at the heart of effective communication. If we don’t trust someone, if we don’t think they have our best interests at heart, we will hesitate to have meaningful conversations with them, hesitate to learn from them. In today’s video, I talk about what trust is, how it is related to love, and what we can do to become the kind of person others trust.

Download the free forms below to improve trust building skills, based on my book Better Conversations.