The Coach’s Playlist is a one-minute read packed with information based on an essential part of coaching.


This week’s topic: empathy

The Idea: According to communication expert Marshall Rosenberg, empathy involves three elements: empathy toward ourselves, affective empathy, and cognitive empathy.

Quotation: “There is no small act of kindness. Every compassionate act makes large the world.”  —Mary Anne Radmacher

Book: Marshall Rosenberg, Nonviolent Communication: A Language of Life

Resource:  Free forms about empathy and listening, based on Better Conversations

Video:  Empathy: affective, cognitive, and toward ourselves (3 min)

Question: What can you do to overcome fear, self-interest, or moralistic judgment so you can demonstrate more empathy?

Professional Development:  Better Conversations virtual workshop