Common ground, empathy, kindness, and listening are all ways to build bridges and encourage dialogue, especially dialogue with people who see the world differently than we do. But sometimes we simply need to stop conversations that are racist, sexist, and hateful. This takes courage. In this video I talk about an instructional coach who showed great courage to stop a racist conversation in her school, and I discuss a strategy you can use to find ways to have the courage to stop conversations that must be stopped.


Use these free forms for redirecting toxic conversations and toxic emotions, based on my book, Better Conversations.

Controlling Toxic Emotions – Looking Back

Controlling Toxic Emotions (I of II) – Looking At 

Controlling Toxic Emotions (II of II) – Looking At

Controlling Toxic Emotions – Looking Ahead

Redirecting Toxic Conversations – Looking Back

Redirecting Toxic Conversations – Looking At

Redirecting Toxic Conversations – Looking Ahead