Institutes & Workshops
/
Better Conversations

Better Conversations

Learn the 6 beliefs and 10 habits to communicate clearly and emotionally connect, improving your relationships and school culture. See how changing your approach can lead to more engagement and better learning outcomes for your students.

designed for
Instructional Coaches, Teachers, Administrators
format
Both In-person and Virtual
credit hours

Upcoming Dates

Don't see a workshop date that works for you? Request a workshop to bring ICG to your school or district. For other registration questions, contact us here.
August 14, 2024
Aug 14
Aug 14, 2024
Aug 14
Aug 14, 2024
August 2024
register
November 13, 2024
Nov 13
Nov 13, 2024
Nov 13
Nov 13, 2024
November 2024
register

Content Overview

Better Conversations is one of the most popular workshops we offer. Based on the book Better Conversations: Coaching Ourselves and Each Other To Be More Credible, Caring, and Connected, the workshop offers an intensive exploration of six Better Conversations Beliefs and ten Better Conversations Habits that can help anyone communicate more effectively at work or at home.

Effective communication strategies are essential for professional success. Coaches, leaders, and educators who make an impact communicate their message clearly, build healthy emotional connections with others, and maneuver through emotionally complex situations in ways that allow them to speak the truth in ways that will be heard.  

Effective communication strategies are even more important in people’s personal lives.  We live our lives in relationships, and much of the joy or unhappiness we experience is the direct result of our relationships with others.  Effective communication strategies enable us to live happier, more fulfilling lives by enabling us to experience healthier personal relationships.

Tens of thousands of educators around the world have read the book and attended an event. However, as powerful as the workshop is, the real impact of the book and workshop happens when people apply the Beliefs and Habits to their professional and personal lives. Improved communication is a concept that is best learned through application, and this virtual workshop provides an opportunity for just such an experience.

Course Outline

The Better Conversation Beliefs

  • Explanation of the Better Conversation Beliefs
  • An introduction to the personal reflection activities related to the Beliefs

Demonstrating Empathy

  • Participants discuss their reflections related to the Better Conversations Beliefs
  • An overview of what empathy is, why it is important, and how to demonstrate it

Listening and Asking Better Questions

  • Participants discuss their experiences demonstrating empathy
  • Explanation of why listening is important and explanation to several easy and powerful strategies people can use to improve their listening
  • Explanation of characteristics of effective questions

Making Emotional Connections and Finding Common Ground

  • Participants discuss their experiences practicing and reflecting on how well they listen and ask questions
  • Explanation of the essential components of emotional connection and what people can do to increase emotional connection
  • Explanation of strategies people can use to find common ground

Redirect Toxic Conversations and Building Trust

  • Participants discuss their experiences practicing and reflecting on building emotional connections and their experiences attempting to find common ground
  • Explanation of why redirecting toxic conversations is important and strategies people can use to redirect them
  • Explanation of five factors that influence trust

Course Schedule

  • Cohort meets for one day
  • 9:00am - 3:30pm CST, with one 60-minute break for lunch

Please Note

For individuals with schedule conflicts or who live in different time zones, this workshop is recorded and available for registrants to watch on-demand for 30 days.

If you are interested in attending with a group of 14+ from your school/district and want to ensure you are experiencing this workshop as a team, contact us to register for a private session >>

In the event you need to cancel your virtual workshop registration you can receive a full refund prior to your cohort start date. If you have any questions please contact us at hello@instructionalcoaching.com

If a workshop cohort does not meet enrollment minimum, registrations will be transferred to another offered cohort date of your choice.

If you do not receive an email containing course information at least 1 day prior to the event, please contact brooke@instructionalcoaching.com.

What People Are Saying About the Better Conversations Workshop

“This was a great experience and I am excited to continue to learn and grow. I definitely recommend to others. Taking the time to be a engaged learner during our time together will result in new learning and being a better coach!”

“I thought this course was highly beneficial and the skills learned will not only be utilized in my personal life but in my professional life as well. I would recommend this to my colleagues since many of us are in coaching roles/positions. I truly feel I have more resources to have better conversations.”

“I really appreciated the format – especially right now. It was a good variety – presentation, large group discussion, small group discussion, suggestions for readings and reflections on your own time.”

“I wish I had taken this course at the beginning of my career instead of towards the end (although I have a feeling my career will never end; I am having too much fun and courses like this one confirm the passion). It should be a required course for anyone who is in a teaching, coaching, or an administrative role. It would be helpful to pre-service teachers. It is simply the basics to being a good human being.

I am so happy that I invested the time in this class. I must say that Ann Hoffman is perfect for offering this class as she is a beautiful example of better conversation, kindness and respect. I called her ‘an angel with rigor’. Even though the content was beautifully delivered with much respect and demonstrating those habits, there was rigor to the pacing and content of the class.”

Two female educators converse in a workshop setting. One educator listens intentionally as the other reads from a piece of paper, as part of a conversational exercise. Other educators are seen having similar experiences in the background.

Better Conversations

6-week course
2-hours / week
5-day Intensive
16-week Virtual

Learn the 6 beliefs and 10 habits to communicate clearly and emotionally connect, improving your relationships and school culture. See how changing your approach can lead to more engagement and better learning outcomes for your students.

A clock icon
1-day
Two 3-hour sessions
Dollar icon
$
395
per individual
User icon
Instructional Coaches, Teachers, Administrators
Video camera icon
Watch the trailer

Completed by more than 10,000 coaching teams

Completed by 10k+ dedicated coaches

Upcoming Sessions

Better Conversations

August
14
&
14
,
2024
9:00 am
3:30 pm
CST
Aug 14
Aug 14, 2024
9:00 am
-
3:30 pm
CST
August 2024

Better Conversations

August 14, 2024
9:00 am
3:30 pm
CST
Aug 14
Aug 14, 2024
9:00 am
-
3:30 pm
CST
August 2024

Better Conversations

November
13
&
13
,
2024
9:00 am
3:30 pm
CST
Nov 13
Nov 13, 2024
9:00 am
-
3:30 pm
CST
November 2024

Better Conversations

November 13, 2024
9:00 am
3:30 pm
CST
Nov 13
Nov 13, 2024
9:00 am
-
3:30 pm
CST
November 2024

Upcoming Sessions

Better Conversations

August 14, 2024
9:00 am
3:30 pm
CST
Aug 14
Aug 14, 2024
Wednesday
s,
9:00 am
-
3:30 pm
CST
August 2024

Better Conversations

November 13, 2024
9:00 am
3:30 pm
CST
Nov 13
Nov 13, 2024
Wednesday
s,
9:00 am
-
3:30 pm
CST
November 2024
Profile photo of Dr. Jim Knight
Dr. Jim Knight
Founder, Instructional Coaching Group

Jim Knight, Founder and Senior Partner of Instructional Coaching Group (ICG), is also a research associate at the University of Kansas Center for Research on Learning. He has spent more than two decades studying professional learning and instructional coaching. Jim earned his PhD in Education from the University of Kansas and has won several university teaching, innovation, and service awards. The pioneering work Jim and his colleagues have conducted has led to many innovations that are now central to professional development in schools.

Profile photo of Jessica Wise
Dr. Jessica Wise
Consultant, Instructional Coaching Group

Jessica began her educational career in Gwinnett County, Georgia, as an elementary school teacher. After seven years of teaching fourth grade, she transitioned into the role of an intervention teacher and instructional coach, where she found her true passion in education. Becoming a school-based instructional coach opened new possibilities for how to support education. After serving her school for two years as a coach, she joined the Curriculum & Instruction department where she served as a Literacy Instructional Specialist, and then a Leadership & Staff Development Instructional Coach. Jessica’s true passion exists in the learning spaces where adults can explore instructional coaching and facilitation that prioritizes people and energizes educators.

Presented by Jim Knight & Bryan Goodwin

Profile photo of Dr. Jim Knight
Dr. Jim Knight
Founder, Instructional Coaching Group
Headshot of Bryan Goodwin, co-presenter of the workshop entitled Effective Instructional Coaching for Improved Classroom Instruction
Bryan Goodwin
President & CEO, McREL International

What Participants Are Saying

“As a first time instructional coach who was very unsure of what my position would look like and the anxiety that goes with it, this really, REALLY helped. Thank you!”

New Instructional Coach

Key Takeaways

  • Learn How to Improve the Quality of Communications
  • How to Listen with Empathy and Foster Dialogue
  • How to Ask Better Questions
  • Emotional Connections and Finding Common Ground
  • Redirecting Toxic Conversations and Controlling Toxic Emotions
  • The Five Factors that Influence Trust

Structure

Session 1: Defining coaching and introducing the GROWTH Framework

Session 2: The GROWTH Framework and goal setting

Session 3: Key coaching skills - listening to encourage thinking, asking powerful questions, and paraphrasing and summarizing

Session 4: The key skill of noticing and a coaching approach to offering feedback

Session 5: The Coaching Way of Being, trust, and emotional intelligence

Session 6: Putting it all together and planning next steps

A learning design to enable praxis

When we are engaged in praxis we are reflecting in action – taking what we are learning and applying it in real-life situations. Our course enables praxis through a 'coaching approach' to facilitation combined with a range of thoughtfully designed adult learning experiences including:

  • individual and group reflection activities
  • co-operative learning tasks
  • practice opportunities using real workplace scenarios
  • modeling
  • observation and feedback
  • debrief sessions

The option of a spaced learning design consisting of live interactive workshops complemented by self-paced modules on our Learning Management System (LMS) provides the opportunity for participants to apply skills and techniques in their context between sessions.

On-demand Access

For individuals with schedule conflicts or who live in different time zones, these virtual sessions are recorded and available for registrants to watch on-demand for 30 days.

Course Toolkit

Materials included in the cost of registration
No items found.

Key Takeaways

  • Learn How to Improve the Quality of Communications
  • How to Listen with Empathy and Foster Dialogue
  • How to Ask Better Questions
  • Emotional Connections and Finding Common Ground
  • Redirecting Toxic Conversations and Controlling Toxic Emotions
  • The Five Factors that Influence Trust

Course Toolkit

Materials included in the cost of registration
No items found.

Cancellation Policy

In the event you need to cancel your virtual workshop registration, you may receive a full refund prior to your cohort start date. To request a refund, please send us a message at hello@instructionalcoaching.com.

Cancellation Policy

10 or more days prior to the event – full refund
Less than 10 days prior to the event – no refund

Note: Your registration may be transferred to someone else, or transferred to a future Institute (in-person or virtual), at any time with no penalty attached.

Contact Us

Hotels and Accomodations

There are several options for accommodations at the in-person Institute in Lawrence, Kansas:

Towneplace Suites (2 blocks from Institute venue)
(785) 842-8800
900 New Hampshire St, Lawrence, KS 66044

The Oread (6 blocks from Institute venue)
(785) 843-1200
1200 Oread Ave, Lawrence, KS 66044

There are also some nice Airbnb options in town that your group may want to consider when searching for accommodations.

Venue Information

Maceli’s
1031 New Hampshire Street
Lawrence, KS 66044

Key Takeaways

  • Learn How to Improve the Quality of Communications
  • How to Listen with Empathy and Foster Dialogue
  • How to Ask Better Questions
  • Emotional Connections and Finding Common Ground
  • Redirecting Toxic Conversations and Controlling Toxic Emotions
  • The Five Factors that Influence Trust

Course Toolkit

Materials included in the cost of registration
No items found.

Cancellation Policy

In the event you need to cancel your virtual workshop registration, you may receive a full refund prior to your cohort start date. To request a refund, please send us a message at hello@instructionalcoaching.com.

Two female educators converse in a workshop setting. One educator listens intentionally as the other reads from a piece of paper, as part of a conversational exercise. Other educators are seen having similar experiences in the background.

Better Conversations

5-day Intensive
16-week Virtual
5-day In-Person
16-week Virtual

Learn the 6 beliefs and 10 habits to communicate clearly and emotionally connect, improving your relationships and school culture. See how changing your approach can lead to more engagement and better learning outcomes for your students.

A clock icon
1-day
Dollar icon
$
395
per individual
User icon
Instructional Coaches, Teachers, Administrators
Video camera icon
30-day on-demand access
Video camera icon
Watch the trailer

Completed by more than 10,000 coaching teams

Completed by 10k+ dedicated coaches

Upcoming Institutes

Virtual

A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

August

26

December 16, 2024

August 2024

A clock icon
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
August 26, 2024
A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

August

26

December 16, 2024

Aug 26, 2024 - Dec 16, 2024

A clock icon
Mondays,
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
August 26, 2024
August 2024
A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

January

6

April 21, 2025

January 2025

A clock icon
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
January 6, 2025
A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

January

6

April 21, 2025

Jan 06, 2025 - Apr 21, 2025

A clock icon
Mondays,
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
January 6, 2025
January 2025
A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

April

28

August 11, 2025

April 2025

A clock icon
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
April 28, 2025
A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

April

28

August 11, 2025

Apr 28, 2025 - Aug 11, 2025

A clock icon
Mondays,
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
April 28, 2025
April 2025
A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

August

18

December 8, 2025

August 2025

A clock icon
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
August 18, 2025
A young male instructional coach looks at his laptop screen as he attends one of ICG's virtual workshops

August

18

December 8, 2025

Aug 18, 2025 - Dec 08, 2025

A clock icon
Mondays,
10:00 am
-
1:30 pm
CST
Location icon
via Zoom
August 18, 2025
August 2025

In-Person

An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

July

15

July 19, 2024

July 2024

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
July 15, 2024
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

July

15

July 19, 2024

Jul 15, 2024 - Jul 19, 2024

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
July 15, 2024
July 2024
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

October

7

October 11, 2024

October 2024

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
October 7, 2024
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

October

7

October 11, 2024

Oct 07, 2024 - Oct 11, 2024

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
October 7, 2024
October 2024
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

January

13

January 17, 2025

January 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
January 13, 2025
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

January

13

January 17, 2025

Jan 13, 2025 - Jan 17, 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
January 13, 2025
January 2025
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

April

7

April 11, 2025

April 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
April 7, 2025
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

April

7

April 11, 2025

Apr 07, 2025 - Apr 11, 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
April 7, 2025
April 2025
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

July

21

July 25, 2025

July 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
July 21, 2025
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

July

21

July 25, 2025

Jul 21, 2025 - Jul 25, 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
July 21, 2025
July 2025
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

October

27

October 31, 2025

October 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
October 27, 2025
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

October

27

October 31, 2025

Oct 27, 2025 - Oct 31, 2025

A clock icon
8:30 am
-
4:00 pm
CST
Location icon
Lawrence, Kansas
October 27, 2025
October 2025

International

An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

September

23

September 26, 2024

September 2024

A clock icon
8:00 am
-
5:00 pm
CST
Location icon
Melbourne, Victoria, Australia
September 23, 2024
A group of four diverse educators talk in a classroom

September

23

September 26, 2024

Sep 23, 2024 - Sep 26, 2024

A clock icon
8:00 am
-
5:00 pm
Local Time
Location icon
Melbourne, Victoria, Australia
September 23, 2024
September 2024
An instructional coach holds her notebook up to share with the group at the Instructional Coaching Institute.

November

20

November 24, 2024

November 2024

A clock icon
8:30 am
-
3:30 pm
CST
Location icon
Singapore
November 20, 2024
A group of four diverse educators talk in a classroom

November

20

November 24, 2024

Nov 20, 2024 - Nov 24, 2024

A clock icon
8:30 am
-
3:30 pm
Local Time
Location icon
Singapore
November 20, 2024
November 2024

Resources Provided

  • The Definitive Guide to Instructional Coaching (Knight 2021)
  • Evaluating Instructional Coaching (2021)
  • The Instructional Playbook (Knight 2019) book bundle
  • The Impact Cycle (Knight 2017) book bundle
  • Better Conversations (Knight 2015) book bundle
  • High-Impact Instruction (Knight 2012)
  • Accompanying workbooks

Watch recordings for 30 days

For individuals with schedule conflicts or who live in different time zones, these virtual sessions are recorded and available to watch on-demand for 30 days after each session.

Exclusive access to the Monthly IC Meetup with Jim and Jessica

Profile photo of Dr. Jim KnightProfile photo of Jessica Wise

Upon completion of the institute, participants are invited to join Jim and Jessica at the Monthly IC Meetup: A regular virtual gathering of district leaders, coaching champions, and coaches who are actively seeking to create or improve their coaching program.

One course. 20 years of research.

One course. 20 years of research.

Led by Dr. Jim Knight and Jessica Wise
Profile photo of Dr. Jim Knight
Dr. Jim Knight
Founding Partner
One course. 20 years of research.

Dr. Jim Knight

Jim Knight, Founder and Senior Partner of Instructional Coaching Group (ICG), is also a research associate at the University of Kansas Center for Research on Learning. He has spent more than two decades studying professional learning and instructional coaching. Jim earned his PhD in Education from the University of Kansas and has won several university teaching, innovation, and service awards. The pioneering work Jim and his colleagues have conducted has led to many innovations that are now central to professional development in schools.

Profile photo of Jessica Wise
Dr. Jessica Wise
Consultant
One course. 20 years of research.

Dr. Jessica Wise

Jessica began her educational career in Gwinnett County, Georgia, as an elementary school teacher. After seven years of teaching fourth grade, she transitioned into the role of an intervention teacher and instructional coach, where she found her true passion in education. Becoming a school-based instructional coach opened new possibilities for how to support education. After serving her school for two years as a coach, she joined the Curriculum & Instruction department where she served as a Literacy Instructional Specialist, and then a Leadership & Staff Development Instructional Coach. Jessica’s true passion exists in the learning spaces where adults can explore instructional coaching and facilitation that prioritizes people and energizes educators. Jessica received her doctoral degree in School Improvement from the University of West Georgia where her focus was facilitation of adult learning.

Topics Covered

Everything you’ll learn at the 5-day Intensive Instructional Coaching Institute in Lawrence, Kansas

The Impact Cycle

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Takeaways include:

  • Getting a Clear Picture of Reality: video, interviews, student work, observations
  • Introducing video to your school
  • Using the “Identify Questions”
  • PEERS Goals
  • Identifying teaching strategies
  • The power of checklists
  • 6 ways to model teaching strategies
  • The “Improve Questions”
  • Book References: Focus on Teaching and The Impact Cycle

The Partnership Principles

The Impact Cycle

Better Conversations

Coaching for Engagement

Coaching for Achievement

The Instructional Playbook

System Support

Better Leaders

Better Conversations

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Coaching for Engagement

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Coaching for Achievement

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Evaluating Instructional Coaching

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System Support

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Teams of 10 or more receive 15% discount on post-Institute coaching support.

Institute Details

Venue Information

Maceli's

1031 New Hampshire Street
Lawrence, KS 66044

View the Maceli's website here

Graduate Credit

Attendees of The Intensive Instructional Coaching Institute are eligible for 3 graduate credits through University of the Pacific.

Learn more here

Hotels & Accommodations

There are several options for accommodations at the in-person Institute in Lawrence, Kansas:

Towneplace Suites (2 blocks from Institute venue)
(785) 842-8800
900 New Hampshire St, Lawrence, KS 66044

The Oread (6 blocks from Institute venue)
(785) 843-1200
1200 Oread Ave, Lawrence, KS 66044

There are also some nice Airbnb options in town that your group may want to consider when searching for accommodations.

Cancellation Policy

30 or more days prior to the event – full refund
Less than 30 days prior to the event – no refund

Note: Your registration may be transferred to someone else, or transferred to a future Institute (in-person or virtual), at any time with no penalty attached.

Contact Us

On-Demand Access

For individuals with schedule conflicts or who live in different time zones, these virtual sessions are recorded and available for registrants to watch on-demand for 30 days.

Frequently Asked Questions

How many participants are in each cohort?

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Open FAQ

How will I access the virtual institute?

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Open FAQ

If you don’t see the answer to your question here, please contact us at hello@instructionalcoaching.com.

Frequently Asked Questions

Can I take the workshop with my team?

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Open FAQ

What is your refund policy?

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Open FAQ

How many participants are in each cohort?

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Open FAQ

How will I access the virtual workshops?

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Open FAQ

If you don’t see the answer to your question here, please contact us at hello@instructionalcoaching.com.