A Coaching Approach to Managing Challenging Conversations

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Who It's For

Coaches, administrators, educational leaders

Format

Virtual

Duration

Three, 2-hour sessions

Credit Hours

6 hours

Presenter

ICG Certified Consultant

Price

$395

Enhance Your Communication Skills

This workshop equips participants with the skills and confidence needed to lead various challenging conversations, including addressing underperformance, providing sensitive feedback, and managing change effectively.

Confidence and Skills for Challenging Conversations

  • Acquire confidence and skills to lead challenging conversations in a range of education contexts
  • Learn about a “coaching approach” to leading conversations toward positive outcomes
  • Gain the confidence and skills to provide feedback to surface blind spots in behaviors, attitudes, and performance
  • Enhance your communication skills to increase the odds of success in challenging conversations

Connect with Instructional Coaching Group

Our consultants are ready to help you build or improve your coaching program.

Effectively Manage Challenging Workplace Conversations

01

Introduction and Types of Feedback

Why ”challenging” conversations?
Thinking about feedback and your personal lens
Review – coaching and a coaching approach
The Collaborative Feedback Pyramid
Positive-based feedback
Learning-based feedback

02

Types of Feedback, Coaching, and Exploring Education Contexts

Concern-based feedback conversations
Your best challenging conversations
Manager-to-team-member feedback
Moving to coaching
Understanding feedback responses
Peer-to-peer feedback

03

More on Education Contexts, Making Refinements, Next Steps

Managing upwards – team-member-to-manager feedback
Refining our language
Receiving feedback
Feedback response triggers
Review and next steps

Bring ICG to Your School or District

For teams interested in bringing an Instructional Coaching Group workshop to their school or district for a custom or private session, fill out this request form.

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Meaningful Conversations for Better Schools

At the Instructional Coaching Group (ICG), we believe that communication is at the heart of everything educators do. Our schools are only as good as the conversations that take place within them. Unfortunately, not all conversations are easy. This workshop, in partnership with the Global Counseling Institute (GCI), is designed to help you navigate challenging interactions and promote positivity even in the most difficult times.

Our Approach