One of the most popular workshops offered by the Instructional Coaching Group is back again! Register now for the upcoming Better Conversations workshop on February 28, 2022.

Based on Jim Knight’s book, Better Conversations: Coaching Ourselves and Each Other to be More Credible, Caring, and Connected, the Better Conversations workshop was created for coaches, leaders, other educators, and anyone else interested in communicating more effectively at work or in their personal lives. Effective communication strategies enable us to express our messages clearly, build healthy emotional connections with others, maneuver through emotionally complex situations, and live happier, more fulfilling lives.

Improved communication is a concept that is best learned through application, and this virtual workshop provides an opportunity for just such an experience. Built around the Better Conversations Beliefs and Habits first explored in the book, the course guides participants through the following:


The Better Conversations Beliefs

  • An explanation of the Better Conversations Beliefs
  • An introduction of the personal reflection activities related to the Beliefs

Demonstrating Empathy

  • A discussion of participants’ reflections related to the Beliefs
  • An overview of what empathy is, why it is important, and how to demonstrate it

Listening and Asking Better Questions

  • A discussion of participants’ experiences demonstrating empathy
  • An explanation of why listening is important
  • An explanation of characteristics of effective questioning

Making Emotional Connections and Finding Common Ground

  • A discussion of participants’ experiences practicing and reflecting on how well they listen and ask questions
  • An explanation of the essential components of emotional connection and what people can do to increase it

Redirecting Toxic Conversations and Building Trust

  • A discussion of participants’ experiences practicing and reflecting on building emotional connections and attempting to find common ground
  • An explanation of why redirecting toxic conversations is important

Course takeaways include:

  • An understanding of how the embodying the Beliefs and practicing the Habits fosters more effective and powerful communication
  • Easy and powerful strategies to improve listening
  • Strategies to find common ground
  • Five factors that influence trust
  • Strategies to redirect toxic conversations


Register now for the February 28th Better Conversations workshop >>