Reflection

Reflection is a big part of learning. When we reflect, we can look back at something, such as a behavior, assess how we did, and then think about how we can do better based on what we’ve learned through reflection. In today’s video, I talk about how we can use...

Listening

Is listening the most important communication strategy for coaches? Maybe. Listening certainly is essential for effective coaching, but it is also essential for almost any meaningful communication. And, when we asked people from nine countries around the world to...

Courage

Common ground, empathy, kindness, and listening are all ways to build bridges and encourage dialogue, especially dialogue with people who see the world differently than we do. But sometimes we simply need to stop conversations that are racist, sexist, and hateful....