Is listening the most important communication strategy for coaches? Maybe. Listening certainly is essential for effective coaching, but it is also essential for almost any meaningful communication. And, when we asked people from nine countries around the world to video record and watch their conversations, listening was the one strategy they identified that they most needed to improve. In today’s video, I talk about listening, why it is important, and I share one simple strategy that will help anyone become a better listener.

You can download free forms to help you improve as a listener (and improve at demonstrating empathy) here: