by Jim Knight | Mar 1, 2018 | Better Conversations Videos |
In the early part of this decade, I partnered with a great group of instructional coaches from Beaverton, Oregon. What my research colleagues and I learned with Michelle, Susan, Jenny, and Lea, laid the foundation for what eventually became my book The Impact Cycle....
by Jim Knight | Jan 31, 2017 | Better Conversations Videos |
How did your weekend go? If you’re like me, the events we experienced this weekend may have prompted you to be in some tough conversations either face to face or online, and—again—if you are like me, you may not be happy with how you handled each interaction. What I...
by Jim Knight | Jan 23, 2017 | Better Conversations Videos |
Reflection is a big part of learning. When we reflect, we can look back at something, such as a behavior, assess how we did, and then think about how we can do better based on what we’ve learned through reflection. In today’s video, I talk about how we can use...
by Jim Knight | Jan 17, 2017 | Better Conversations Videos |
Is listening the most important communication strategy for coaches? Maybe. Listening certainly is essential for effective coaching, but it is also essential for almost any meaningful communication. And, when we asked people from nine countries around the world to...
by Jim Knight | Jan 9, 2017 | Better Conversations Videos |
Trust and love stand at the heart of effective communication. If we don’t trust someone, if we don’t think they have our best interests at heart, we will hesitate to have meaningful conversations with them, hesitate to learn from them. In today’s video, I talk about...
by Jim Knight | Dec 19, 2016 | Better Conversations Videos |
How do we make sure other people hear what we have to say? Perhaps the best way is to make sure we understand them, which is to say we demonstrate empathy. In today’s video, I describe what empathy is, why it is important, and how to demonstrate it. In this time of...
